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They called to tell me my delivery time was from 4-8 pm. Any professional company let you pick a morning or afternoon delivery. I tried to re-schedule delivery for morning time, even if I had to delay to a later date, and they claimed they can not guarantee a time...
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1.0
I liked
  • Delivery guys were wonderful
I didn't like
  • Horrible customer service
#889456
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HDA in North Bergen, NJ = Taking 2 weeks to schedule a delivery. Supposed to deliver yesterday afternoon after several other failed attempts; nobody showed up or called. Delivery was not automatically scheduled for following day, and had to speak to dispatch manager...
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#878229
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ordered a washer through Home Depot; they came a half hour before the 4 hour window; now I know why. After reading some of the reviews they did the same thing to me. REFUSED TO PUT THE NEW ONE IN THE BASEMENT AND INSTALL IT. REFUSED TO HAUL AWAY THE OLD ONE. Said...
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1.0
Clark, New Jersey
#859962
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Horrible customer service. waited two months for a delivery because i needed a mid day delivery as I need to travel 3+ hours to get to delivery location. Evening before delivery received automated call indicating very late delivery (7:30 PM). Took me several...
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#780194
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Specifically noted delivery could be made 8-5 ONLY. Clearly noted on my order. Somewhere between Home Depot and Home Delivery Service of America this little fact was completely ignored. Upon receiving a delivery time of 3:30 & 7:30 I called both companies and tried...
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Anonymous
Anonymous

totally agree. Had the exact same experience. waited two months and specifically asked for a lunch time delivery since i needed to drive three hours to get there. Was told del...

#779993
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We ordered a dishwasher from Home Depot and this outfit was responsible for the install, subcontracted by HD. The first time they came the foreman refused to do the install, telling our nanny (we are both working parents) who was home, that we have a corroded pipe...
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I didn't like
  • Indifferent installers
  • Total incompetence
  • Inexperienced
#770742
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Had a Home Depot delivery of a washer dryer and dishwasher. Stayed home from work to receive delivery. HAD mismeasured my spaces, blew my fuses, and then left without delivering anything!!!! I had to hire an electrician to fix their mess!! They gave me a new...
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Anonymous
Anonymous

Jcpenny is also using them. I experienced them today, horrible, lazy workers

#762726
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We need to speak to Home Depot to change the company they use for delivering dishwashers or any other appliance. They currently use this company and they are awful! First of all, they provide a time and date of delivery, I go out of my way to take the one day I have...
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#745029
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Home Delivery America is absolutely the worst and absolutely unprofessional. Was contacted a day or two prior in which they wanted to confirm delivery, which I did, and that it would be between 3pm-6pm. On delivery day I contacted them to confirm again and they told me...
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Chester, New York
#741168
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When it comes to Home Delivery of America pass them by. If they call to delivery anything cancel the order and use another store. We ordered a dishwasher from Home Depot that was supposed to be installed and the old one hauled away. All we got was 2 bullies with...
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Anonymous
Steve

I have just had the same exact experience with Home Depot. A complete fiasco! This Home Delivery of America is a waste. Had an appointment scheduled for last Saturday between ...

1.0
I didn't like
  • Inexperienced
  • Back-office rather blame customers
  • Total incompetence
#731952
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