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I had a scheduled delivery with Home Depot between 1 and 5pm and they are serviced through Home Delivery America. I gave Home Depot both my home and cell number. Home Delivery America called my cell phone and left a message that I had 10 minutes to call them back or my...
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1.0
#947953
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I'll add one more of what seems to be the same experience everyone has had. I purchased a washer and dryer from Home Depot. My delivery window was 2-6 on a Saturday. I waited around all day after clearing out the whole area to make it easier for the delivery people....
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1.0
I didn't like
  • Lack of communication
#925293
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Left on hold for an hour, then got someone on the phone that was going to transfer me to a dispatcher and then put me on hold again. 1st appliance arrived smashed and damaged after waiting 4 hours for it. They came up measured then went back to the truck. I don't...
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Anonymous
Anonymous

I had the same experience today. Came at the end of the time frame given. Measured twice and said it wouldn't fit. I felt that they didn't want to unload my 350lb refrigerat...

#923534
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Home Delivery America - Simple Review #1426368337
1/1

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Home Delivery America
#608327
1.0
Details
Hone delivery of america sucks ballS. Last week they cancelled on me. This week they call and say someone is here. jo one oa here. I tried to call home depot, they kept me on hold for 30 mins and then said they cant reach anyone and basically disnt do a thibg for me. If they dont deliver today, i will take my 5k and go spend it at lowes. *** home depot and *** home delivery of america.
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The Home Delivery America is the worse delivery service company Home Depot could have picked. I had refrigerator delivery scheduled for Thursday 9/8/16. Home Delivery of America arrived at the location at around 8:30 am. Two delivery personnel never opened the back...
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1.0
I didn't like
  • Inexperienced
  • Fact that i cannot give them zero stars
  • Total incompetence
#916850
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They called to tell me my delivery time was from 4-8 pm. Any professional company let you pick a morning or afternoon delivery. I tried to re-schedule delivery for morning time, even if I had to delay to a later date, and they claimed they can not guarantee a time...
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1.0
I liked
  • Delivery guys were wonderful
#889456
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HDA in North Bergen, NJ = Taking 2 weeks to schedule a delivery. Supposed to deliver yesterday afternoon after several other failed attempts; nobody showed up or called. Delivery was not automatically scheduled for following day, and had to speak to dispatch manager...
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#878229
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ordered a washer through Home Depot; they came a half hour before the 4 hour window; now I know why. After reading some of the reviews they did the same thing to me. REFUSED TO PUT THE NEW ONE IN THE BASEMENT AND INSTALL IT. REFUSED TO HAUL AWAY THE OLD ONE. Said...
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1.0
Clark, New Jersey
#859962
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Horrible customer service. waited two months for a delivery because i needed a mid day delivery as I need to travel 3+ hours to get to delivery location. Evening before delivery received automated call indicating very late delivery (7:30 PM). Took me several...
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#780194
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Specifically noted delivery could be made 8-5 ONLY. Clearly noted on my order. Somewhere between Home Depot and Home Delivery Service of America this little fact was completely ignored. Upon receiving a delivery time of 3:30 & 7:30 I called both companies and tried...
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Anonymous
Anonymous

totally agree. Had the exact same experience. waited two months and specifically asked for a lunch time delivery since i needed to drive three hours to get there. Was told del...

#779993
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We ordered a dishwasher from Home Depot and this outfit was responsible for the install, subcontracted by HD. The first time they came the foreman refused to do the install, telling our nanny (we are both working parents) who was home, that we have a corroded pipe...
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I didn't like
  • Indifferent installers
  • Total incompetence
  • Inexperienced
#770742
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