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Was told that delivery would be from12pm and 4pm for four items, Microwave, Refrigerator, Stove and Dishwasher. Delivery arrived at 12pm with just the Microwave. If they would have called us and told us just the microwave was coming it would have saved us a 50 mile...
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#982964
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They are the f n worst delivery company I have ever dealt with.. I was suppose to get my washing machine on the 19th of December before Christmas and it's 29th of December and I haven't received it yet.. first excuse was the truck broke down the second one was the...
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#981864
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Sent out an email 2 weeks prior to scheduled delivery to request insurance - they claimed they never got the sample, which was attached to the email. They didn't bother calling or emailing me back requesting it - even though I had sent 2 emails at that point. I called...
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1.0
I didn't like
  • Total incompetence
  • Fact that i cannot give them zero stars
  • Horrible customer service
#980281
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I had my delivery scheduled in the beginning of December between 3-6pm. The driver came at 7pm with measuring tape. After taking a few measures he said the width of appliance is 27.3" and we have 27" opening . We decided to reschedule the delivery and take the door...
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1.0
I didn't like
  • Horrible customer service
#977321
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Why does this company continue to exist! VERY RUDE staff first from the delivery people to customer service. They did come as scheduled but woukd not install the fridge as stated in the job order. Arguing that they don't work like that. (! What!). They just left. And...
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1.0
I liked
  • But i lost faith in the installers
I didn't like
  • Indifferent installers
  • Fact that i cannot give them zero stars
  • Feared for my life
#975376
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Home Delivery America Delivery Service Review

THIS COMPANY IS HORRIBLE.... CUSTOMER SERVICE IS RUDE AND THEY KEEP YOU ON HOLD FOREVER!!!! ANDDDDD I NEVER RECEIVED MY DELIVERY!!!!!
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#968643
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I had a scheduled delivery with Home Depot between 1 and 5pm and they are serviced through Home Delivery America. I gave Home Depot both my home and cell number. Home Delivery America called my cell phone and left a message that I had 10 minutes to call them back or my...
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1.0
I didn't like
  • Horrible customer service
#947953
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I'll add one more of what seems to be the same experience everyone has had. I purchased a washer and dryer from Home Depot. My delivery window was 2-6 on a Saturday. I waited around all day after clearing out the whole area to make it easier for the delivery people....
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1.0
I didn't like
  • Lack of communication
#925293
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Left on hold for an hour, then got someone on the phone that was going to transfer me to a dispatcher and then put me on hold again. 1st appliance arrived smashed and damaged after waiting 4 hours for it. They came up measured then went back to the truck. I don't...
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Anonymous
Anonymous

I had the same experience today. Came at the end of the time frame given. Measured twice and said it wouldn't fit. I felt that they didn't want to unload my 350lb refrigerat...

#923534
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The Home Delivery America is the worse delivery service company Home Depot could have picked. I had refrigerator delivery scheduled for Thursday 9/8/16. Home Delivery of America arrived at the location at around 8:30 am. Two delivery personnel never opened the back...
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1.0
I didn't like
  • Total incompetence
  • Fact that i cannot give them zero stars
  • Inexperienced
#916850
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