Home Delivery America
Reviews and Complaints
Other Product Review
How to blame customers
- Tried hard to make it work
- Back-office rather blame customers
Preferred solution: Full refund
Pathetic, unreliable and rude...
Preferred solution: Price reduction
Refrigerator Shipping Review
Sexist, irresponsible, and liars
Samsung Refrigerator Deliver
Absolutely not trustworthy delivery company - untrustworthy and disrespectful staff
Terrible delivery agency
Preferred solution: Let the company propose a solution
Really unprofessional delivery service
Did not supply vital requested information
Bought a new refrigerator at Home Depot... scheduled delivery for the following Tuesday, hubby took the day off...
as I live in a condo development, contacted the office to verify needs (fees for padding - and an "insurance certificate). Called delivery company-Home Delivery America... and after listening to multiple touch menus, arrived at "delivery time"... at this time I learned our window was 3:30-7:30P<...
there was a sub-menu item "for those who need an insurance certificate" ... pushed this... again provided all delivery information... and asked to have certificate faxed to condo association.
On Tuesday-day of delivery- called condo office to find out if certificate had been received... no... called HDA , again waded through menus til I eventually reached a live person... again requested insurance certificate...
and was told it will be faxed in 10 minutes. Waited 1/2 hr -hubby went down to pay the fee for padding... still no certificate... while in condo office he called delivery service AGAIN...
and eventually received FORMS to REQUEST INSURANCE Certificate... He called again... and for the first time in approximately FIVE contacts with HDA... was told that it takes 24-48 hours to process this request...
AT NO TIME IN PREVIOUS CALLS HAD THIS BEEN MENTIONED!!!
Needless to say we have had to reschedule delivery and hubby will need to take another day off work!!! I will be advising Home Depot about this...and notice that there are no positive reviews here whatsoever.
Failed delivery
Worst Dispatch Manager Camelio Demello
Worst ever - How they are in business is a mystery
Awful women on phones
Unpleasant Woman in Dispatch Office
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delivery times are ESTIMATES anyone with a 1st grade education knows this. stop your incessant whining and get off your high horse. move on with your life and stay off these forums we'll all be better off for it.